1 in 5 Workers Say Their Current Job Is Not What They Were Hired to Do

Staffing | September 17, 2026

1 in 5 Workers Say Their Current Job Is Not What They Were Hired to Do

Workers also say that lack of clarity extends to day-to-day expectations and conversations around career growth.

Isaac M. O'Bannon

In a recent survey of more than 1,000 U.S. employees, 18% of workers say their current job has changed significantly or is completely different from what they were hired to do. Workers also say that lack of clarity extends to day-to-day expectations and conversations around career growth.

That’s according to the new Hiring Bait-and-Switch Report, commissioned by ResumeBuilder.com, an easy-to-use online resume builder.

Key Findings

  • The bait-and-switch: 18% of workers say their job has changed significantly or is completely different from what they were hired for.
  • Unclear expectations: 20% report that their daily role expectations are often unclear or completely unpredictable.
  • Ghosted on growth: Nearly three-quarters of workers (74%) say conversations are inconsistent, delayed, or addressed only after an issue arises; just 26% say they happen proactively.
  • A lack of appreciation: 30% of workers feel undervalued or completely overlooked based on their workplace contributions.

Hiring Bait-and-Switch

For some workers, a new job brings the unwelcome surprise that the role they accepted does not align with their day-to-day work. When asked how closely their current roles reflect what they were promised when they were hired:

  • 18% say their current role has changed significantly or is completely different.
  • 56% say their role mostly or somewhat matches, with a few changes over time.
  • 26% say their current role completely matches and is exactly what they expected.

Hired Into a Moving Target

This disconnect extends beyond the job description, with employees navigating unclear or shifting expectations.

  • 20% say role expectations are often unclear or completely unpredictable.
  • 37% say expectations are mostly clear, with occasional ambiguity.
  • 43% say expectations are very clear and well-defined.

Ghosted on Growth: The Promotion Evasion

Workers are also encountering uncertainty around career progression. When asked how often these conversations are delayed or avoided:

  • 24% say career conversations are frequently delayed or avoided entirely.
  • 25% say delays are rare and generally addressed.
  • 25% say these conversations are sometimes inconsistent.
  • 26% say these conversations happen proactively.

Ultimately, this combination of shifting daily expectations and stalled career momentum is taking a severe toll on morale, with 30% of workers reporting they feel undervalued or not valued at all based on their workplace contributions.

“When someone accepts a new job, they are making a major decision that impacts their career trajectory and a significant amount of their time,” said Stacie Haller, Chief Career Advisor for ResumeBuilder.com. “A major disconnect between the job description and the actual job can leave workers feeling misled and discouraged about their career path. Recognizing that disconnect early can help workers seek clarity about whether the role can be brought back in line with what was promised or begin making informed decisions about what comes next.”

For detailed insights on the Hiring Bait-and-Switch Report, access the full study at https://www.resumebuilder.com/hiring-bait-and-switch/

Sign in to get access to this free resource, and all of our whitepapers and reports.

Download this content today!

Register to get free access to this content, as well as newsletters, continuing education, podcasts, and more…

Leave a Reply

Isaac M. O'Bannon

Isaac M. O'Bannon

Managing Editor

Isaac M. O'Bannon is the managing editor and digital content manager for CPA Practice Advisor (www.CPAPracticeAdvisor.com), drawing on two decades of experience covering the areas of professional accounting, taxation, business productivity and consumer technologies. . Prior to CPA Practice Advisor, O'Bannon was a consultant at firms in San Francisco, Denver and Tulsa, serving clients that included Logitech, Polycom, Hilti, Microsoft, the Stanford Research Institute, the University of Oklahoma's College of Engineering and other technology leaders. He is a U.S. Navy groundforces veteran (never a SEAL). Email: isaac.obannon - @ - cpapracticeadvisor.com . Isaac OBannon 2019 Cropped Small Headshot