Paychex Announces Tax Penalty Protection Service

Human resources and payroll services provider Paychex recently introduced Paychex Tax Penalty Protection Service, designed to help businesses resolve eligible payroll tax issues more easily and with less financial risk.

Paychex says the new service relieves businesses of the burden of navigating complex tax matters on their own and saves them valuable time, protects cash flow, and reduces compliance-related stress.

“Payroll tax issues can divert valuable time and resources from running a business,” Frank Fiorille, managing vice president of risk and compliance at Paychex, said in a statement. “Paychex has always worked to help customers address payroll tax issues, and AI innovation in our back office has evolved what we can offer our customers at scale. We now provide a real, outcome-based solution and stand behind it financially. Our advocates take on eligible payroll tax issues regardless of cause, and if penalties and interest remain after our resolution efforts, we cover them. Business owners get their time back, their cash flow protected, and real peace of mind.”

Paychex Tax Penalty Protection Service covers the cost of eligible payroll tax issues, including customer and tax agency errors. As part of the service, Paychex researches the issue and works directly with tax agencies to pursue a correction, abatement, or appeal on the customer’s behalf, the company says.