Technology

Are IRS Chatbots Really Helping Taxpayers?

IRS July 8, 2026 

Are IRS Chatbots Really Helping Taxpayers?

It's a question that's difficult to answer because the data the IRS collects to measure chatbot performance is unreliable, limiting the agency's ability to determine whether the applications are operating effectively, the Treasury Inspector General for Tax Administration says.

Jason Bramwell

 Right Networks Acquires Rootworks

May 7, 2020 

Right Networks Acquires Rootworks

Rootworks will continue to operate as an independent line of business within Right Networks with founder Darren Root serving as Rootworks GM and Right Networks VP of Market Strategy.

Word Cloud Firm Consulting

May 6, 2020 

3 Tips for Developing True Consultants

In a tax or audit engagement, the scope of services is well defined and documented. But consulting has almost unlimited possibilities. How do you train people to recognize all of those possibilities and meet client needs?

Sandra Wiley

adaptability

April 28, 2020 

Adaptability is the Key to Business Continuity Through Covid

The economic fallout resulting from the coronavirus will test the ability of companies to adapt to a business climate that is changing daily. Companies that are agile enough to adapt to new working paradigms, new ways of servicing clients and new ...

scholarships_1_.54ac40ea40bc9

April 28, 2020 

AICPA Helping CPAs Earn PhD in Accounting

The program, first launched in 2009, will recruit up to 40 practicing CPAs who have shown interest and potential in being college professors to attend an all-expenses-paid conference to learn what it takes to earn a PhD in accounting and to teach and ...