Patrick Falle

Accounts Receivable (AR) are a critical component of a business’ tax compliance. When it comes to accounts receivable, are your clients getting paid on time? When you review your clients’ books, is their Days Sales Outstanding (DSO) more ...

Discounting. There is nothing worse for customer service in the world of SaaS than offering a discount, and yet every salesperson at every software and SaaS provider does it.