Drew West

Late nights of tax filings and days dispensing client advice are easily worth your fees. But how about valueless hours spent tracking down documents, exchanging e-mails, or educating staff? Compounded across all your clients, engagements, and staff, imagine how it adds up. Is this what’s (literally) keeping you up at night?

Spending more time with clients reveals more service opportunities– leading your firm to higher growth. Yet you might spend more time than you’d like just managing your growing firm, trying to understand what’s really working and struggling to adapt as the business changes. Join me on one firm’s journey to address these challenges– and to put itself in a better position to serve clients.

Simply put, “cloud” systems are deployed outside your organization, typically accessed through the Internet.

As you turn to 2013 business planning, how will your firm drive profitable business from existing clients, and attract new ones? Consider a few resolutions that might lead your firm to an even better year in 2013.