3 Ways Small to Mid-Sized CPA Firms Can Attract Talented Staff
While there seems to be very positive trends in both supply and demand across the report, many small and mid-sized firms are having trouble finding qualified applicants. If we dig a bit deeper, we begin to see why.
Jun. 29, 2016
According to the 2015 Trends Report from the AICPA, the future for the accounting profession looks bright. Accounting enrollments for the 2013-14 academic year surpassed 250,000 for the first time and accounting firms hired 43,252 accounting graduates in 2014, a seven percent increase from the previous survey conducted in 2012.
Further, 91% percent of all firms said they expected to hire accounting graduates at the same or higher levels over the next year and 97% of bachelor’s accounting programs and 70% of master’s accounting programs anticipate that enrollment will be the same or higher.
But, while there seems to be very positive trends in both supply and demand across the report, many small and mid-sized firms are having trouble finding qualified applicants. If we dig a bit deeper, we begin to see why.
1. Not everyone graduating with an accounting degree is taking the CPA exam.
While the data on enrollments and hiring represent a continued upward trend and increase, the report showed a slight widening of the gap between the number of students who are graduating with accounting degrees and the number of candidates sitting for the CPA exam.
One reason may be the 150 hours that are required of students to qualify to take the CPA exam. With tuition prices increasing and students taking on more and more debt, the extra 30 hours is no doubt a turn-off. Plus, most schools have undergraduate accounting programs that require fewer hours, so students may choose to become an accountant without a CPA license because there are other specializations in the accounting field—many of which do not require 150 hours of college credit.
“The profession has shot itself in the foot with the 150-hour requirement because it requires a dedication beyond a normal four year accounting degree to start a career in public accounting,” says John D. Anderson, CPA.CITP.CGMA, CIA, MSA, and Founder of 7th Rule Accounting, P.C. in Ann Arbor, Mich. “As a small to mid-size firm, we are having trouble finding applicants who want to dedicate their careers to public accounting. Unfortunately, the CPA designation has lost its cache as fewer CPAs are available in the workforce. Now, businesses are looking for other certified professionals, like CGAs, CIAs, CFEs and CMAs, for positions which used to be filled by CPAs.”
Further, the states have differing requirements in regards to what it takes to become a CPA, from master’s degrees to years of work experience, which may be seen as barriers for young individuals looking to begin their career quickly.
“The paradigm needs to shift as to how we help accounting graduates coming out of school,” continued Anderson. “To address the talent shortage, the industry as a whole needs to change and adapt in an effort to help graduates obtain the requisite skills and education. Forward-thinking small and mid-sized firms cannot do it by themselves. The entire industry needs to change the model by utilizing technology, offering tuition assistance for undergraduate students interested in public accounting, creating extensive staff training programs, and using collaborative methodologies to attract talent.”
The AICPA has stated it realizes these issues and is looking at ways to address them, but with Baby Boomers retiring in droves, it may be too little too late.
2. The Big 4 and larger firms are seen as better places to start a career.
It’s a well-known fact that large firms and the Big 4 aggressively pursue the best and brightest graduates with paid internships and signing bonuses. And it doesn’t help that the younger generation primarily sees a small to medium-sized CPA firm as a place with antiquated technology, long hours, and a lengthy road to ownership. With the larger firms offering flexible schedules, tuition reimbursement, and better benefits, it’s almost impossible for smaller firms to compete.
“The younger generation knows they can get a four-year degree in accounting and start a great career in corporate America,” said Anderson. “Before the 150-hour requirement, we would be able to hire individuals who ‘trickled down’ from the Big 4 as well as college graduates who did not want to work for the large firms. Now, the small to mid-sized firms find ourselves competing with the large firms for those graduates choosing public accounting as a profession.”
3. The hiring model is outdated.
Perhaps the biggest issue causing smaller firms hiring angst is that they have a specific candidate in mind. They tend to look for applicants solely in the 3-5 year experience category and are not as open to first-year graduates, taking on interns, or hiring non-accounting majors, training them and paying tuition to satisfy education requirements for the certificate. This historically restrictive hiring model greatly reduces the talent pool for smaller firms.
How small and mid-sized CPA firms can compete for talent
To compete in today’s environment, small to medium-sized accounting firms must understand the motivation and make-up of today’s workforce and adapt the way their firm operates. Here’s how.
Adopt more inclusive hiring practices
Perhaps the most significant change smaller firms can make in terms of hiring is expanding outside the 3-5 year experience category and being open to hiring interns, first-year graduates, non-accounting majors and part-time workers. By offering adequate training and paying tuition to satisfy education requirements for the certification these workers need, smaller firms can significantly expand their pool of candidates, while also proving their firm is one that supports development and training opportunities for all levels of staff.
Understand the motivators for millennials
Consider this. By 2020, 46% of all U.S. workers will be millennials. By 2025, that number could rise to 75%. As a demographic, millennials want autonomy, the chance to get better at what they do, and a purpose that connects them to something larger. Further, studies show that recent MBAs will work for significantly less money if they truly believe in what they are doing. And, according to a survey by Deloitte, 70% of 1,500 young employees (ages 21-35) said that a company’s commitment to the community would play a role in their decision to accept a job offer.
So, what does that mean for smaller accounting firms? Plenty. The key to competing for talent is to develop a better understanding of the motivators for millennials and create a working environment that is appealing to them. And smaller CPA firms may have an easier time adapting to these motivators than a large organization.
From incorporating technology to adopting more collaborative management practices, smaller CPA firms can compete for today’s top talent—even with the lure of larger firms. From a development standpoint, firms that offer “hands-on” training opportunities for all levels of staff, along with an emphasis on community involvement initiatives, may have a competitive edge. Further, when it comes to providing a larger sense of purpose, smaller firms can offer the younger generation the ability to build niche practices, interact one-on-one with clients, and help help small business grow. These are intriguing benefits that often can’t be found at a larger firm.
So, even if you can’t offer new hires that large signing bonus, you can be just as appealing to the brightest and best if you understand today’s talent and adapt the way your firm works.
Jon Baron joined the Tax & Accounting business of Thomson Reuters in 1992. Prior to his current position as Managing Director of the Professional segment, Jon held the positions of President of Professional Software & Services, and Vice President of Development, where he was responsible for the design and development of all Professional products and services. Jon has three decades of technology development and management experience. Jon holds a BBA in Accounting from Siena College and an MBA from Boston University.