Firm Management December 11, 2025
Client Experience as a Growth Strategy: Moving Beyond Compliance
Today, compliance isn’t enough to differentiate your firm. If you want to stay competitive, you need to focus on CX.
March 11, 2014
Accounting and IT Professionals Join Forces to Fight Data Theft
Executives worried about data security are driving a spike in demand for skilled number crunchers who are well-versed in technology, according to a Chattanooga, Tenn.-based firm.
March 11, 2014
The End of Windows XP – What it Means for Your Firm
On April 8, 2014, Microsoft Corporation will finally end technical and security support for the Windows XP operating system, its 12-year-old, second-most-ever popular operating system. That may not seem like a big deal, except for the following factors...
March 11, 2014
Two at Ernst & Young Recognized as Rising Stars
Anthony Carmello and Anthony Swanson named winners in Leadership and Strategy Consulting categories, respectively.
March 11, 2014
Which Social Media Options Are Right for Accounting Firms?
When I educate CPAs and accountants on social media marketing, I get two questions more often than any others. First, which application they should be on, and second, how they operate or participate in social media to get results.
March 10, 2014
How To Produce Positive Change Through Appreciative Inquiry
Most firms are in the process of reflecting on their progress during this time of year. Often, that reflection leads to negative feelings of what did not happen, goals that were not met, numbers that were not obtained and people who left. A more effective process is one called Appreciative Inquiry.
March 7, 2014
Five Revenue-Boosting Tips for Accountants During Tax Season
As an accountant, one might think managing a business and growing revenue would come naturally. But taking the time to focus on marketing, sales and business development objectives is one of the hardest aspects of building a company. That’s why we wanted to share some proven ideas to help save you time, money and grow…
March 7, 2014
How Business Valuation Services Can Benefit Accounting Firms
The practice of conducting a business valuation is a mix between art and science. There are standards that guide the professional appraiser, such as the Statement on Standards for Valuation Services (SSVS) published by the AICPA and the Uniform Standards of Professional Appraisal Practice published by the American Society of Appraisers. However, there is also…
March 7, 2014
Professionals on the Move – March 7, 2014
A weekly roundup of professionals in the tax and accounting profession that have changed jobs and/or been promoted.
March 6, 2014
Business Hiring and Spending Expectations Improve for 2014
AICPA survey finds modest growth in plans for bonuses, training, recruitment and capital investment.
March 5, 2014
Firm Skis for 24 Hours to Raise Funds for Youth Group
Could you ski for 24 hours straight, even for a great cause? An accounting firm in Maine has accepted the challenge.
March 4, 2014
How Accounting Firms Should Handle Client Complaints
Nine out of ten times, when a client complains about a price, the price is not the real problem, the problem is some aspect of the service, but the client may not know how to articulate their real complaint, so they focus on price. If you ask why, you can find out the real problem.
March 4, 2014
Training, IT and Disaster Recovery Top List of Firm Concerns
The accounting association, CPAmerica International, released the results of its second Information Technology (IT) Benchmarking Survey to all its participants. The online survey collected data from association members in order to provide benchmarking data on software, certifications, training and disaster recovery.