For digital natives like Gen Z and Millennials, AI usage has become commonplace in their lives, especially at work. From summarizing meeting notes and brainstorming ideas to coding, new research from Cox Business shows that both generational cohorts are regularly using AI agents to support their productivity at work. However, about half are hesitant to disclose how much of their work is produced by AI.
Why it Matters
Fear of job loss is a key catalyst for keeping AI use a secret at work. Forty-seven percent of Gen Z and Millennial employees are concerned that AI could replace their jobs. Another growing issue is familiarity with company AI policies. Thirty percent of Gen Z and Millennial employees are either unfamiliar with, or claim their company has no defined policy or guidelines.
AI isn’t the only technology in the workplace shadows. Sixty-three percent of survey respondents report using personal apps or software for work purposes. Unchecked, this could create a significant security risk for organizations.
Go Deeper
Nearly 70% of Gen Z and Millennial employees say they feel overwhelmed by the number of technology tools provided by work. Sixty-five percent say they are more familiar with their personal tools than those offered by their company, and believe they are both faster and easier to use.
Both groups would like the opportunity to provide input. Only 16% feel they have some significant influence in recommending or selecting workplace technology tools.
“Our survey highlights valuable insights into how organizations can better align with the expectations of their younger employees,” said Jeff Breaux, executive vice president and chief commercial officer for Cox Communications. “This presents a tremendous opportunity for companies and their IT teams to enhance their strategies around tech investment, rollouts, training, and policies; ensuring they meet the evolving needs of a workforce that is rapidly becoming the majority.”
To explore the full findings of the Cox Business Workplace Technology Survey, visit http://coxblue.com/workplace-tech-survey.
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Tags: apps, Artificial Intelligence, byod, data security, Staffing, Technology
