Zuora, a monetization platform for businesses, has launched a new set of Zuora AI agents as the platform expands into new areas across quote-to-cash.
Launched in April, Zuora AI helps finance teams by automating repetitive, manual tasks and delivering explainable insights grounded in the data that runs their business, the company says.
Instead of spending hours building reports, investigating billing issues, reconciling records, or troubleshooting workflows, teams can get answers and take action in minutes.
“When we launched Zuora AI, we focused first on some of the most common finance workflows across billing and revenue operations. Customer engagement has given us a direct view into the next workflows where AI can create the greatest impact,” Shakir Karim, senior vice president of product management at Zuora, wrote in a blog post on June 23.
Zuora says its new agents will do the following:
- Catalog and commercialization: Launch and optimize products with less operational overhead. Build and maintain catalogs, manage pricing changes, monitor SKU health, and generate merchandising content that keeps pace with the business.
- CPQ and revenue operations: Accelerate quote-to-cash configuration and reduce setup friction. Generate quote rules, validate business logic, configure CPQ (configure, price, quote) experiences, and troubleshoot complex implementations with greater speed and confidence.
- Workflow and process automation: Turn operational requirements into automations in minutes. Create, modify, explain, and troubleshoot Zuora Workflows using natural language instead of manually building logic from scratch.
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“We’re powering millions of AI interactions each month as customers move beyond experimentation to embed AI directly into the work that keeps quote-to-cash operations running, supercharging productivity of these teams,” Karim wrote.
More information about Zuora AI can be found here.
Photo credit: Zuora
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Tags: ai agents, Artificial Intelligence, finance, Technology, Zuora
