From the January-March 2007 Review
of Property Management Systems
Tenant Pro 7 version 7.3 is the latest version of the property management and
financial software suite from Property Automation. Tenant Pro can be utilized
by an extensive variety of property types, including apartment communities,
single family homes, office buildings, shopping centers, and special use properties
such as student and military housing. Tenant Pro 7 v7.3 provides property managers
and owners with complete tenant and lease management capability.
INTERFACE/EASE OF USE — 5 Stars
The Tenant Pro interface contains a drop-down menu bar at the top of the screen.
Below that is a toolbar, which contains a series of colorful icons that provides
access to vital program selections such as properties, units, tenants, work
orders, move-ins and move-outs, and a checkbook function. The toolbar is fully
customizable, so needed features can be added and the rest eliminated. Multiple
program windows can be opened simultaneously for easy navigation between screens.
The Fast Start Guide assists new users with system setup, in order to get users
up and running more quickly.
Clicking on properties will display a list of property locations, including
property type and owner information. Activity buttons can be used to add additional
properties or to move in or move out a tenant. A real-time unit inventory window
uses color-coding to distinguish between units on hold, those with an expired
lease and those that are vacant. The tenant screen contains detailed information
with options at the bottom of the screen to upload unit or property photos,
tenant opening and closing balances, and a summary of recent charges and payments.
Move-in/Move-out wizards are also available that prompt users for the necessary
data in order to get tenants in and out of the database quickly and accurately.
MODULES/SCALABILITY — 5 Stars
Tenant Pro 7 version 7.3 is a completely integrated system, featuring complete
accounting functionality, including GL, AP, AR, check writing and bank reconciliation
functions. The property management database easily handles tenant information,
including deposits, miscellaneous or recurring charges, rent and payment histories,
and late charge processing. Tenant charge and payment wizards are also available
for quick data entry. The maintenance work order feature can track all work
orders in the system, including data assigned, expected completion date, parts
and labor expenses, and date completed. Comments and warranty information can
be included, as well.
Tenant Pro also offers numerous add-on modules, including e-Pay Plus, which
provides tenants with multiple electronic rent payment options; an accounting
integration with QuickBooks; a CAM and Utility Billing function for commercial
and industrial managers; and a Payroll for Windows module. A Tenant Screening
module is also available.
INTEGRATION — 4 Stars
Tenant Pro easily integrates with all system and add-on modules. The QuickBooks
exporting function lets QuickBooks users import data from Tenant Pro to update
their financial information. Reports can also be exported to Word, Excel, *.PDF
or HTML formats.
REPORTING — 4.5 Stars
Tenant Pro comes with over 120 standard reports. Reports are categorized into
five groups: financial, maintenance, management, transaction and vendor. Report
criteria can be selected by property, owner, tenant, lease, unit, vendor or
bank account. All reports can also be exported to a variety of reporting formats
as previously noted, or users can utilize Crystal Reports to create customized
SUPPORT — 5 Stars
Annual support plans are available at four levels with prices starting at $195:
Bronze, Silver, Gold and Platinum. Platinum level support runs $900 annually
and includes unlimited telephone support and all product upgrades. New users
also receive 30 additional minutes of free support, online basic training, and
free service releases for one year. Per-incident support is available, as well.
An online knowledgebase and a user forum are also available to all product users.
Tenant Pro 7 version 7.3 is an excellent product, ideally suited for small to
mid-sized management companies, although it can easily handle properties of
all types, making this an excellent choice for companies with mixed property
portfolios. Tenant Pro is available in four versions: Landlord, for those managing
fewer than 25 units; Small Business, for up to 100 units; Professional, for
up to 250 units; and Corporate for 500 to unlimited units. Prices range from
$395 to $2,195.
2007 Overall Rating: 4.5 Stars