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Are IRS Chatbots Really Helping Taxpayers?

IRS July 8, 2026 

Are IRS Chatbots Really Helping Taxpayers?

It's a question that's difficult to answer because the data the IRS collects to measure chatbot performance is unreliable, limiting the agency's ability to determine whether the applications are operating effectively, the Treasury Inspector General for Tax Administration says.

Jason Bramwell

Rippling Introduces Data Cloud

Technology July 1, 2026 

Rippling Introduces Data Cloud

Workforce management system Rippling has launched Data Cloud, a new suite of products that aggregates data from across a company into Rippling, connects it to worker identity, and makes it available for analysis, visualization, and action.

Jason Bramwell