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Firm Management

customerexperience 1  5626679e3cfbb

Firm Management December 11, 2025 

Client Experience as a Growth Strategy: Moving Beyond Compliance

Today, compliance isn’t enough to differentiate your firm. If you want to stay competitive, you need to focus on CX.

Katie Thomas

Featured Articles

December 11, 2025  

Professionals on the Move – Dec. 2025

December 10, 2025  

Patrick Accounting and Tax Services PLLC Announces Acquisition of Knight Home Care Financial PC

December 9, 2025  

Prosperity Partners Adds Farkouh, Furman & Faccio in New York

December 8, 2025  

Understanding Career Decisions in the Age of AI and Social Media

December 8, 2025  

Why ‘Getting One Step Better’ Should Be Every Accountant’s Client Philosophy
Marcum Resumes Live, In-Person Day of Service

November 9, 2022 

Marcum Resumes Live, In-Person Day of Service

All Marcum offices will be closed for business on Thanksgiving eve for the annual Marcum Day of Service.

The Technology Lab Podcast – Review of Knuula – Nov. 2022

November 9, 2022 

The Technology Lab Podcast – Review of Knuula – Nov. 2022

Randy Johnston and Brian Tankersley, CPA.CITP, CGMA review Knuula, an innovative engagement letter and document automation system for accounting firms.

Brian Tankersley, Randy Johnston

Binance Throws a Life Preserver to Rival Exchange FTX

Digital Currency November 9, 2022 

Binance Throws a Life Preserver to Rival Exchange FTX

Rumors had swirled of late about FTX going bankrupt. It is likely to be saved now that Binance said Nov. 8 it intends to acquire FTX.

Jason Bramwell

Accounting Top 100 Social Media Leaderboard – Nov. 9, 2022

Accounting November 9, 2022 

Accounting Top 100 Social Media Leaderboard – Nov. 9, 2022

The Accounting Top 100 social media leaderboard scores and ranks users based on five separate metrics, each of which is weighted according to its perceived value.

Maureen Salahshoor

Surgent Launches Surgent IQ Online CPE Learning Center

Accounting November 9, 2022 

Surgent Launches Surgent IQ Online CPE Learning Center

Offerings within the Surgent IQ hub include Surgent Interactive courses introduced earlier this year. The “Max the Tax,” “Surging Auditors” and “Business Development” series.

Michigan Association of CPAs Celebrates CPA Week

Accounting November 8, 2022 

Michigan Association of CPAs Celebrates CPA Week

The Michigan Association of CPAs (MICPA)is celebrating CPA Week from November 7-11, to promote and honor those working within the accounting profession.

MassCPAs

Accounting November 8, 2022 

Massachusetts Society of CPAs Launches New Video Series

The series, “CareerPathwAys: Your path. Your journey. Your CPA career” highlights the unique role CPAs play in helping their businesses and communities,

K2 Enterprises Announces 21st Annual K2 Quality Award Winners

Accounting November 8, 2022 

K2 Enterprises Announces 21st Annual K2 Quality Award Winners

In addition to the Prime award, K2 names award winners in 22 individual categories. For 2022, following are the award winners in each of these categories.

Nexia TS Joins CLA Global, Bringing Asia Presence

Firm Management November 8, 2022 

Nexia TS Joins CLA Global, Bringing Asia Presence

Firm to rebrand as CLA Global TS, will continue to provide assurance, taxation, accounting, and consulting services from locations in Singapore, China, and Malaysia.

FERF Audit Fee Study Shows SPAC, Acquisitions and Organizational Structure Changes Increased Audit Scope and Fees   

Accounting November 7, 2022 

FERF Audit Fee Study Shows SPAC, Acquisitions and Organizational Structure Changes Increased Audit Scope and Fees   

Overall, average audit fees increased by a slight 2.5 percent from 2020 to 2021. Expanded scope was cited as the primary reason as stated by 53 percent of member company respondents.

Isaac M. O'Bannon

MassCPAs

Accounting November 7, 2022 

Massachusetts Society of CPAs Launches Mentorship Program

The program consists of 15 mentors from various firms and professional levels and 15 mentees who are either college students or recent graduates and will run from October 2022 - October 2023.

How I Grew My Firm’s Revenue by 125% by Embracing an Advisory Role

Advisory November 7, 2022 

How I Grew My Firm’s Revenue by 125% by Embracing an Advisory Role

By incorporating proactive, strategic guidance into my own client services, I’ve been able to grow my firm’s total revenue by 125% year-to-date.

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