Intuit announced Wednesday the U.S. launch of QuickBooks Workforce, an all-in-one, AI-native human capital management system that expands on QuickBooks payroll services to deliver end-to-end workforce management.
“From attracting the right employees and delivering a seamless onboarding experience to supporting employee growth and engagement, QuickBooks Workforce unifies the full employee lifecycle in one place, replacing disconnected tools with done-for-you experiences that help teams reduce HR overhead, eliminate the burden of administrative work, and manage labor costs in real time,” Intuit said in a media release on May 6.
QuickBooks Workforce equips small and mid-market businesses with an HCM solution that automates, simplifies, and syncs their workforce management, including payroll, time tracking, benefits, recruiting, hiring, performance, and compliance, on a single platform.
Embedded directly in QuickBooks Online, QuickBooks Online Advanced, and Intuit Enterprise Suite, QuickBooks Workforce helps businesses save time on recurring tasks with features like the Payroll Agent, which automatically collects and validates time data, flags inconsistencies, and runs payroll on behalf of the business owner while helping ensure accuracy.
Other automations help streamline multistep processes like promotions and offboarding, connect payroll and benefits data, and unify workforce insights in real time, delivering faster and more informed decision-making that enables businesses to scale confidently while giving employees a seamless experience—from hire to retire, the Mountain View, CA-based company says.
“The launch of QuickBooks Workforce marks the most significant evolution of Intuit’s human capital management capabilities since QuickBooks Online debuted 25 years ago,” David Hahn, executive vice president and general manager of the Services Group at Intuit, said in a statement. “For the first time, businesses will be able to consolidate dozens of fragmented workforce tasks into a single, end-to-end ecosystem equipped with a team of virtual AI agents and human experts, providing done-for-you workflows that streamline multistep processes, increase accuracy, and save time. Integrating robust HCM tools directly into Intuit’s business platform, where businesses already manage critical jobs like accounting, invoicing, bill pay, and lending, reinvents how business owners manage, pay, and retain their talent by giving them a unified view of their business, empowering them to achieve greater success.”
According to Intuit, tools provided to businesses through QuickBooks Workforce include:
- Hiring, onboarding, and offboarding: An intuitive workflow that manages and automates the full employee journey. From posting a job listing and tracking applicants, sending an offer letter and managing onboarding, to coordinating steps for offboarding, QuickBooks Workforce helps businesses deliver a positive, productive employee experience from day one. Businesses can also easily generate documents like I-9s and W-4s for employees to complete digitally, ensuring ease while maintaining compliance.
- Payroll and time tracking: Boost efficiency with a solution that not only combines payroll, time tracking, and time off with accounting data, but works together in one integrated hub so data syncs automatically and can be turned into clear, actionable business insights. AI-powered automations also organize and sync all data, boosting accuracy and helping save nearly four hours a week in administrative work, Intuit claims.
- Time off: Create and manage time off policies that fit your business, from vacation and sick leave to bereavement and custom policy types, each with configurable accrual rules, balance caps, and carryover settings. Employees can request time off directly within the QuickBooks Workforce employee app, managers can approve in one click, and approved hours automatically sync with payroll without manual entry needed.
- Benefits administration: A centralized hub where businesses can offer complete benefits administration and management. From setting up plans to managing carriers, businesses can provide employees with a self-service portal to enroll and update their medical, dental, vision, and life events.
- QuickBooks 401(k) by Vestwell: Offer modern 401(k) benefits through flexible, scalable retirement plans custom-tailored to your business. Through an integration with Vestwell’s retirement platform, business owners have a seamless way to offer competitive 401(k) benefits that directly sync with employee payroll data to streamline administration, reduce manual work, and support compliance.
- Performance management: Drive employee growth and engagement with structured reviews, goal setting, and continuous feedback cycles. Launch performance evaluations, track progress over time, and give employees the visibility they need to grow their careers.
- HR workflows: Automate the repetitive work of managing your team. Build custom workflows and assign tasks that can automatically be sent to the right employees, whether that’s an onboarding checklist for a new hire, an equipment request, or collecting a uniform size. Keep the HR processes organized, trackable, and free from manual follow-up.
- Documents: Create, sign, store, and manage digital documents in one central location—from e-signatures to acknowledgements—and access a custom template builder that streamlines document creation, saving time for employees and business owners.
QuickBooks Workforce will offer three tiers that build on the success of QuickBooks Payroll, which Intuit says is used to pay 18 million workers in the U.S.
The new tiers for QuickBooks Workforce include:
- Workforce Payroll (formerly QuickBooks Payroll Core): Ideal for smaller businesses, Workforce Payroll offers full-service payroll and core jobs, such as auto payroll, next-day direct deposit, 1099 e-filing, and product support from trusted experts. Additionally, businesses have access to basic team management tools, such as employee records and profiles and an employee portal, as well as additional add-ons, including health benefits, 401(k) plans, earned wage access, workers’ comp administration, and background checks powered by Checkr.
- Workforce Premium (formerly QuickBooks Payroll Premium): Workforce Premium includes all of the features in Workforce Payroll, along with the ability to track time on the go, offer same-day direct deposit, and access to expert review of setup and product support. Additional HR tools include an HR support center and enhanced team management features, including new hire onboarding, workflow management, time-off requests, recruiting, employee offboarding, and more.
- Workforce Elite (formerly QuickBooks Payroll Elite): Tailored for mid-market businesses and firms, Workforce Elite offers all of the tools included in Workforce Premium, with the addition of enhanced time tracking with geofencing and project capabilities, tax penalty protection up to $25,000, and done-for-you setup completed by an Intuit expert. Additional HR features also provide a personal HR advisor powered by Mineral Inc., employee portal, and performance management.
QuickBooks Workforce will be generally available to all eligible QuickBooks Online, QuickBooks Online Advanced, and Intuit Enterprise Suite customers in the U.S. in the coming weeks. Customers currently subscribed to QuickBooks Payroll will gain automatic access to the new HCM features in QuickBooks Workforce based on their corresponding subscription tier. Existing customers not currently using QuickBooks Payroll will be able to add Quickbooks Workforce to their existing subscriptions.
To learn more see here.
Photo credit: Travis Walter/LinkedIn
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