Accounts payable and receivable platform Melio announced Wednesday the launch of “Agent Mel,” an AI-powered assistant and expert guide that delivers quick responses and valuable insight for payment, product, and vendor questions.
The conversational agent helps accountants, bookkeepers, and small and midsized businesses access critical information and gain understanding to make faster, smarter decisions, the New York City-based company said.
As business-to-business sectors rapidly adopt artificial intelligence, Agent Mel addresses the growing demand for intelligent, automated financial assistance. Melio noted that 40% of enterprise applications are predicted to be integrated with task-specific AI agents by the end of 2026.
“Business owners, accountants, and bookkeepers often have questions about bills, payments, and vendors, and may seek information about specific features on Melio,” the company said in a media release. “With Agent Mel, users can ask questions like, ‘What’s the status of this bill?’ or ‘How do I set up a vendor?’ to quickly retrieve the information needed to make smart decisions. The assistant also helps with cash flow management, highlights overdue payments, and displays payment patterns and vendor history quickly.”
Fully embedded in Melio’s workflow, Agent Mel requires no setup. It offers a natural, chat-based interface to get immediate visibility into operations, enabling teams to shift their focus toward higher-impact financial analysis and planning.
“Agent Mel gives accountants and small businesses swift access to the data they need, eliminating hours of manual searching and empowering them to make smarter decisions faster,” Melio CEO Matan Bar said in a statement. “It’s another step toward our mission of simplifying payments and freeing businesses to focus on what really matters.”
Examples of common questions accountants and finance teams are already asking Agent Mel include:
- What is the status of the last payment made to a vendor?
- How many payments are in progress for this client?
- What is the current outstanding balance for a specific vendor?
- How can I set up payment approval policies?
- What does this setting mean?
- Who are the top three vendors I paid last year?
Agent Mel builds on AI tools already embedded within Melio, such as automatic bill capture and data entry, highlighting Melio’s commitment to providing businesses, accountants, and bookkeepers with intuitive, powerful payment solutions that increase visibility, control, and efficiency.
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More information about Melio can be found here.
Photo credit: Adi Trudler via LinkedIn
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