Professional services automation solutions provider Kantata has introduced Agent Studio, which enables professional services firms to turn their expertise into custom AI agents.
Conversational capability within Kantata Expertise Engine allows professional services firms to turn their delivery standards into governed custom agents, giving every project, every team, and every client the insights and outcomes their most experienced practitioners would deliver, the Irvine, CA-based company says.
Kantata provides a superagent, Expertise Agent, which launched in June, that has context across the entire platform, including the data, the relationships between it, and how work gets done. With Agent Studio, firms can put that context to work without waiting for a vendor to build a new agent for every use case.
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“When it comes to professional services, AI isn’t the differentiator—expertise is. AI is just what lets firms unlock, scale, and defend it,” Kantata CEO Michael Speranza said in a statement on Sept. 22. “Any vendor can give a firm a tool to build AI agents. But if all you’re doing is automating processes, you’re just racing to the bottom and simply reducing costs, rather than developing differentiation. Agent Studio is designed to help firms compound their expertise in a simple, repeatable way, and use it to transform the way they operate.”
With Agent Studio, a user describes the job they want an agent to handle in plain language. The Expertise Agent builds the agent through dialogue and refines it the same way. Every build and edit is automatically validated to ensure its inputs and outputs are structured correctly before it’s published. Once published, the agent can be triggered by a person or automatically by a workflow using a single command.
With Agent Studio, the people who define how a firm delivers work—practice leads, delivery directors, and project management office owners—can build agents around their own standards without needing a developer or AI specialist:
- Write the standard down once: The format, escalation rules, level of detail, and required outputs for a recurring deliverable are captured in plain language and applied automatically, rather than reconstructed by whoever happens to be staffed that week.
- Eliminate the prompt tax: Work that a team re-explains to AI is reduced to a single command, removing the drafting, correcting, and reformatting cycle that quietly consumes the time automation was supposed to return.
- Give every client the benefit of their best people: A firm’s most experienced practitioners’ judgments are built into the agent, making that expertise available to every project, every team, and every client, every time.
“An agent that improvises is a liability in a business where the same deliverable has to hold up in front of a client every time,” Vikas Nehru, chief technology officer at Kantata, said in a statement. “By letting firms capture their standards once and execute them through a single governed agent, we make consistency a property of the platform rather than a matter of who happened to be staffed. That is a very different promise than adding another agent to the pile.”
Kantata Agent Studio is currently available. More information about Agent Studio can be found here.
Photo credit: Kantata/LinkedIn
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