FlexTecs, a provider of recovery audit, contract compliance, and payment accuracy solutions, announced on Oct. 21 the launch of AP Inbox Assist, the newest module in the company’s flagship platform, FlexTrap.
Designed to eliminate the long-standing bottleneck of accounts payable inbox management, AP Inbox Assist leverages advanced artificial intelligence to transform a chaotic email channel into a controlled, automated workflow that improves accuracy, speeds response times, and reduces fraud risk, FlexTecs said in a media release.
The solution will debut at the Shared Services & Outsourcing Week (SSON) in Amsterdam.
For AP teams, the inbox is often flooded with invoices, supplier statements, payment inquiries, and bank updates. AP Inbox Assist eliminates this bottleneck by ingesting all AP inbox messages directly into the FlexTrap platform, where AI classifies, routes, and drafts responses using live enterprise resource planning data.
Key capabilities include:
- Invoice routing: Detects invoices and assigns them to the correct payment workflow.
- Statement reconciliation: Identifies supplier statements and routes them into reconciliation processes.
- Inquiry response automation: Drafts ERP-researched replies to payment status requests for AP review.
- Risk detection: Flags suspicious requests (e.g., bank account changes) with supplier context for added protection.
- Dashboards and service-level agreement tracking: Provides audit-ready visibility into inbox activity, compliance, and workload.

“Most AP inbox solutions stop at efficiency by sorting messages or reducing vendor queries,” FlexTecs CEO Tom Cook said in a statement. “With AP Inbox Assist, we’ve gone further. By embedding inbox automation into the FlexTrap payment accuracy platform, we ensure every invoice, statement, and inquiry is handled with the same rigor and financial control that FlexTrap is known for. This is about giving AP leaders smarter inboxes and, ultimately, stronger AP.”
For more information about AP Inbox Assist or to request a demo, visit FlexTrap.ai.
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