Outsourced accounting and artificial intelligence bookkeeping software provider Integra Global Solutions this week launched its AI Answering Services, an always-on receptionist solution tailored exclusively for accounting firms.
“Designed to address the communication challenges faced by modern practices, the AI receptionist ensures no call goes unanswered, no lead is lost, and no client feels neglected—24 hours a day, seven days a week at a very affordable price plan starting from $28 per month,” the Pittsburgh-based company said in a June 10 media release.
Ganesh Ranganathan, CEO at Integra Global Solutions, said the launch of the new AI receptionist solution is in response to accounting firms being overwhelmed by administrative tasks and missing critical calls. Firms often struggle to provide consistent phone coverage, especially during tax season, after business hours, or when staff are away.
“Our AI Answering Services bring intelligent automation to the front desk so firms can stay responsive without increasing headcount or costs,” he said in a statement. “The best part is we handle all the setup and deployment, and the accounting firm does not need to learn anything about the AI.”
Unlike generic call center bots or AI tools built for broader industries, Integra’s AI receptionist is built on deep insights from working with accounting firms for more than two decades, the company says. Every feature is designed to align with firm workflows, client expectations, and the seasonal nature of the industry.
“We’re not just launching another AI tool—we’re delivering a purpose-built solution that gives accountants time back, improves client satisfaction, and helps firms grow smarter,” Ranganathan said.
Key highlights of the solution include:
Key Highlights:
- Instant call response, 24/7 availability.
- Real-time appointment booking.
- Lead capture and smart message taking.
- Setup and launch handled by Integra.
- Natural, human-like voice interaction.
- Starts at just $28/month.
AI Answering Services is now available to all accounting firms across the U.S. and the United Kingdom. More information can be found here.
Thanks for reading CPA Practice Advisor!
Subscribe Already registered? Log In
Need more information? Read the FAQs
