How Accounting Firms Can Use Client Service as a Competitive Weapon

Competition is fierce in the accounting industry, with compliance services becoming commoditized and online alternatives siphoning off clients. Firms need to differentiate themselves, and the best way to do that is to provide superior client service. Read this eBook to discover:

• Why the accounting industry has become so competitive
• How mastering client service enables firms to differentiate themselves
• How a firm can develop excellence in client service