The National Association of Tax Professionals (NATP) joined a group of stakeholder organizations to provide the Internal Revenue Service (IRS) with recommendations as it prepares reports to Congress as mandated by the Taxpayer First Act. In the letter, the group notes it is providing collective input as the IRS prepares these reports and recommends the IRS establish a new Practitioner Services Division as an integral part of the organization’s modernization.
“The IRS needs to adopt a visionary approach looking beyond immediate constraints to develop long-term goals…The IRS should provide flexibility in its design to ensure the agency will continue to evolve,” the group wrote in the letter.
In their feedback, the tax practitioners highlighted key priorities in each of the three areas in which reports are being submitted to Congress. The letter outlines recommendations for providing taxpayers access to empowered IRS employees; timely information and tailored resources; placing greater emphasis on customer-focused employee training; and improving the technological and organizational infrastructure.
“We are pleased to support these recommendations along with our fellow stakeholders,” said NATP Executive Director Scott Artman, CPA. “The development of a Practitioner Services Division is a particularly important feature to us as it would improve the service our members can provide to their clients through improved data access.”