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The New Customer Experience – 2018 Innovation Award Winner

The new customer experience offers accounting firms an easier and faster way to pay and get paid. The newly designed online interface, developed based on 60 studies, hundreds of hours of user research, and input from more than 350 organizations, allows accountants to enter bills and make payments three times faster than before. It also includes an extensive built-in intelligence to guide firms through setups or ongoing tasks by proactively asking for what is needed to complete them.

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