Doc.It Wins Two Awards from K2 Enterprises

The flagship document and workflow management suite from Doc.It has been awarded with two K2 Enterprises (K2e) Quality Awards.

Every year the leadership team at K2e identifies select companies and presents their Quality Awards. Doc.It is proud to announce they have been awarded with K2 Enterprises Overall Quality Award and the Technical Support Award. “We are delighted to be recognized by K2e for our efforts in the areas of Quality and Support” said Brock Philp, CEO and President of Doc.It. “Customer Care is a culture and I am very proud of the Doc.It team and the dedication they demonstrate on a daily basis serving our clients.”

“Doc.It was nearly a unanimous vote this year. I believe the reason they won is that our team has been receiving very positive feedback from referrals we have sent to Doc.It and I believe the biggest issue is Doc.It’s handling of the few issues we have brought them,” said Val Steed, CPA, MA, CITP, CEO K2 Enterprises. “You can tell a lot about a company by how they deal with a user with an issue. Doc.It® has consistently for years handled issues with great skill and care. They are certainly top-shelf in my opinion.”

“I’ve known the people at Doc.It for almost 10 years, and have seen how they constructively work with both new and existing firms to solve problems (both support issues and enhancement requests) over that time,” said Brian F. Tankersley, CPA.CITP, CGMA, Director, Strategic Relationships, K2 Enterprises. “The company’s exclusive focus on accounting and bookkeeping firms and the long-term stability of their key development and support team members makes it possible for them to have a level of industry expertise normally not present in a best-of-breed solution. Their experienced training and implementation team’s attention to detail with new customers before they start using the solution helps the tech support analysts focus on solving actual problems instead of fixing broken implementations and poor user training. When I make referrals, they are addressed quickly by the team, and I rarely have to follow up except to tell the firm’s IT director or IT partner that ‘You’re welcome, I was pleased to assist’ in response to them thanking me for making the referral to Doc.It.

Doc.It Suite works with other software within any accounting firm including CCH, Thomson Reuters, CaseWare, Intuit, Microsoft and many more. Doc.It Suite is available by subscription and provides these tools for one low monthly fee:

Document Management
Workflow
Scan & Organize
PDF Editor
Policy Manager
Work Binders
Inbox
Web Portal
Document Archive
Reports
Document Search
Document Publishing

Accounting