Income Tax
IRS Phone Lines Backed Up, Agency Recommends Using Online Tools
The IRS reminded taxpayers the Presidents Day holiday period typically marks one of the busiest weeks of the tax filing season for its phone lines. There are other alternatives to help taxpayers find answers to commonly asked tax questions.
Feb. 11, 2015
The IRS is reminding taxpayers the Presidents Day holiday period (this weekend and Monday) typically marks one of the busiest weeks of the tax filing season for its phone lines. There are other alternatives to help taxpayers find answers to commonly asked tax questions.
The Internal Revenue Service has several easy-to-use, online tools on IRS.gov. Taxpayers can check the status of their refund, request a copy of their tax transcript or get an answer to their tax questions around the clock.
“The entire week of the Presidents Day holiday marks a peak time in the number of calls to the IRS, and we encourage taxpayers to visit IRS.gov as the best place to get quick help and answers to your questions,” said IRS Commissioner John Koskinen.
To save time and find answers faster, taxpayers should make IRS.gov their first stop. A good place to start is the IRS Services Guide for a quick overview of online services and resources. IRS information and some tools also are in Spanish.
Here are some of the most common reasons people call us over Presidents Day holiday week and the faster and easier ways to get answers: