Intuit Inc. today provided an update on its progress in resolving issues consumers experienced with TurboTax, ProSeries, Intuit Online and Lacerte products while filing Minnesota state tax returns.
Intuit’s Vice President of TurboTax Bob Meighan, CPA released the following statement in regards to the problems impacting Minnesota state tax returns:
“Intuit released fixes today to resolve programming errors in our consumer and professional tax products and is communicating directly with affected customers who file returns in the state of Minnesota. We’ve had all hands on deck to address these issues and reassure the state and our customers that our Minnesota state products are accurate and complete.
“We are continuing to work closely with the Minnesota Department of Revenue to fully resolve any remaining impact to customers’ returns. We remain committed to ongoing and transparent communication in service to Minnesota taxpayers.
“Intuit will issue refunds to affected Minnesota state TurboTax customers for the full amount of their tax preparation fees. Nothing is more important to us than delivering an accurate return to our customers and building the trust and confidence professional preparers and taxpayers have in Intuit.”
Intuit provides business and financial management solutions for small and mid-sized businesses, financial institutions, consumers and accounting professionals. It is known for its products and services, such as QuickBooks, Quicken, TurboTax, ProSeries, Lacerte, Intuit Online and Mint.com.
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