One of the new features added this year is E-mail Broadcast, which helps firms easily keep in touch with their client base throughout the year by sharing new tax issues, firm news and other helpful information. Content may be edited with a full-fledged HTML editor, and the accountant can group clients for e-mail blasts.
Integration & Data Management (3.5 Stars)
Practice Relief directly integrates with other products in the AccountantsWorld suite. Tasks and expenses entered in Practice Relief can automatically generate invoices in Accounting Relief. Payroll tasks performed for an employer in Payroll Relief may be automatically transferred to Practice Relief, where a user can then create invoices for billing the payroll services.
Users creating appointments through the Practice Relief Scheduler have the option to synchronize them with Microsoft Outlook. Reports created in Practice Relief can be exported to RTF, Word or Excel files. Users can import clients into Practice Relief from Excel.
Help/Support (3.75 Stars)
As a SaaS product, one of the advantages of Practice Relief is that most installation, updates and maintenance duties are taken care of automatically for the user.
By clicking on the Help link always displayed at the top right of the web browser, a user can view Help documents in a popup window relevant to the functions on the active screen. Practice Relief offers phone support Monday through Friday between 8:30 a.m. and 6:00 p.m. Eastern time. Users can create and submit support tickets within the program at no cost. Resources on the website include a blog, whitepapers, recorded webinars and tutorial videos, though these resources address the entire Power Practice suite rather than the Practice Relief product specifically. The company plans to release training videos for Practice Relief in the near future.
Summary & Pricing
Practice Relief is best suited for bookkeepers and accounting firms using the AccountantsWorld Power Practice suite. Firms not using the suite may consider Practice Relief as a standalone product because of its simplicity, ease of use and short learning curve. Pricing is $395 per year or $40 a month for an unlimited number of users.
2011 Overall Rating: 4.25 Stars
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