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Human Resources


Be a Change Agent at Any Level

The new collaborative workforce has turned the rules of leadership upside down and shaken them vigorously for good measure. Where there was once a fairly defined hierarchy—Boss A tells Worker B what to do and B does it—there’s now a flat landscape where everyone is expected to take the reins as needed. That means if B has an idea—a way to make a process more efficient or a new way to get client feedback—he or she is allowed, even expected, to make it happen.

Sandra Wiley