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Firm Management

customerexperience 1  5626679e3cfbb

Firm Management December 11, 2025 

Client Experience as a Growth Strategy: Moving Beyond Compliance

Today, compliance isn’t enough to differentiate your firm. If you want to stay competitive, you need to focus on CX.

Katie Thomas

Featured Articles

December 11, 2025  

Professionals on the Move – Dec. 2025

December 10, 2025  

Patrick Accounting and Tax Services PLLC Announces Acquisition of Knight Home Care Financial PC

December 9, 2025  

Prosperity Partners Adds Farkouh, Furman & Faccio in New York

December 8, 2025  

Understanding Career Decisions in the Age of AI and Social Media

December 8, 2025  

Why ‘Getting One Step Better’ Should Be Every Accountant’s Client Philosophy
70% of Accountants Say Clients are More Responsive than Coworkers

Accounting October 18, 2022 

70% of Accountants Say Clients are More Responsive than Coworkers

Among senior partners, 76% have had to “over communicate” with staff to explain what they’re referencing and 60% of accountants ...

CohnReznick Has ‘Huge Growth Plans’ in Dallas After Merging with BKM Sowan Horan

Firm Management October 18, 2022 

CohnReznick Has ‘Huge Growth Plans’ in Dallas After Merging with BKM Sowan Horan

CohnReznick plans to grow its overall Texas workforce by at least 20% in the next year, said CEO David Kessler.

Southwest Airlines Rolls Out Small Business Program

Firm Management October 17, 2022 

Southwest Airlines Rolls Out Small Business Program

Southwest Airlines is trying to lure small and medium businesses into its travel system as the airline industry faces another rough patch.

5 Ways to Grow Your Client Base

Firm Management October 17, 2022 

5 Ways to Grow Your Client Base

Keeping your pipeline full should be a top priority. While marketing is an effective way to attract new clients, it isn’t the only thing that you should do to grow your client base.

Joeseph Graziano

Companies Likely to Slow Down Hiring Over the Next 12 Months, Experts Say

Firm Management October 14, 2022 

Companies Likely to Slow Down Hiring Over the Next 12 Months, Experts Say

Joblessness is expected to rise to 4.4% in a year from its current 3.7% level, economists noted.

BDO USA Admits 69 New Partners and Principals

Firm Management October 12, 2022 

BDO USA Admits 69 New Partners and Principals

The class for fiscal year 2023 includes 49 new partners and 20 new principals.

Jason Bramwell

Citrin Cooperman Adds 26 Partners

Firm Management October 12, 2022 

Citrin Cooperman Adds 26 Partners

CEO Alan Badey said, “The daily dedication they bring to their clients is a testament to their excellence.”

Jason Bramwell

Accounting Top 100 Social Media Leaderboard

Accounting October 12, 2022 

Accounting Top 100 Social Media Leaderboard

The Accounting Top 100 social media leaderboard scores and ranks users based on five separate metrics, each of which is weighted according to its perceived value.

Maureen Salahshoor

Workers Share Salary Expectations and Priorities

October 12, 2022 

Workers Share Salary Expectations and Priorities

Beyond adjusting pay, what else are employers doing to attract and retain top talent in a continued tight hiring market?

Isaac M. O'Bannon

Grant Thornton Reaches Record Revenue of $2.3 Billion in 2022

Firm Management October 12, 2022 

Grant Thornton Reaches Record Revenue of $2.3 Billion in 2022

Grant Thornton remains the 7th largest firm in the U.S. by revenue, behind the Big Four, RSM US, and BDO USA.

Jason Bramwell

EY Announces Appointment of Kevin Flynn as Americas Vice Chair of Tax

October 12, 2022 

EY Announces Appointment of Kevin Flynn as Americas Vice Chair of Tax

Flynn is based in San Francisco and will oversee tax strategy and all client services, leading a group of more than 18,000 people across Canada; the United States ...

Professionals on the Move – Oct. 2022

Accounting October 12, 2022 

Professionals on the Move – Oct. 2022

Professionals on the Move is a roundup of recent hiring and promotion announcements from around the profession.

Mary Girsch-Bock

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