Nine out of ten times, when a client complains about a price, the price is not the real problem, the problem is some aspect of the service, but the client may not know how to articulate their real complaint, so they focus on price. If you ask why, you can find out the real problem.
More CPA firms are embracing cloud solutions to transform their business, although with a greater focus on data security than a year ago, according to a recent survey by CPA2Biz, the technology subsidiary of the American Institute of CPAs.
10th Annual Innovation Awards Recognize Top Tech for Financial Professionals
CPA2Biz, the technology subsidiary of the American Institute of CPAs, recently announced the launch of a new conference aimed at helping firms use the cloud to grow their business.
CPA2Biz has announced the opening of a Dexter, Michigan, branch office.
Thought leaders share insight on how client portals lead to happier, more engaged clients who have secure, anytime/anywhere access to their most recent data and information.
Tax & Accounting thought leaders explain how consumer products are influencing the development of mobile apps for accounting firms ... and how firms need to be thinking about the use of mobile devices.
Tax & Accounting thought leaders share examples of their first memories with self-service offerings and how those trends are moving into the tax & accounting market.