Latest Articles

Are IRS Chatbots Really Helping Taxpayers?

IRS July 8, 2026 

Are IRS Chatbots Really Helping Taxpayers?

It's a question that's difficult to answer because the data the IRS collects to measure chatbot performance is unreliable, limiting the agency's ability to determine whether the applications are operating effectively, the Treasury Inspector General for Tax Administration says.

Jason Bramwell

Amazon to Stop Some of Its DEI Program

Human Resources January 13, 2025 

Amazon to Stop Some of Its DEI Program

In a memo to employees last month, Amazon said it was “winding down outdated programs and materials” as part of a review of hundreds of initiatives, including ones that had completed their work. The team expected to complete the consolidation by the end of 2024.

Breaking the Burnout Cycle

Advisory January 10, 2025 

Breaking the Burnout Cycle

We've normalized burnout in accounting for too long. We brush it off as an inevitable part of the profession, hiding behind phrases like, "It's just busy season" or "that's public accounting for you."

Amy Vetter