Artifact AI has launched Omni, a new AI-powered orchestration platform designed to target the connective tissue sitting between tools and manual accounting workflows.
Omni addresses a growing tech challenge for accounting firms: while they rely on dozens of systems — including ERPs, payroll platforms, AP tools, and client-specific software — the workflows connecting them remain fragmented, manual, and dependent on institutional knowledge, not infrastructure.
“Everyone has been building better tools, but the real problem is the work between them,” said Ariel Harmoko, Co-founder & CEO of Artifact AI. “The Client Advisory Services practice is a perfect example of where workflows will require a new infrastructure to support human-agent collaboration. That is what Omni serves to address.”
A New Infrastructure Layer for Accounting Firms
Omni sits on top of a firm’s existing tech stack and orchestrates the workflows that connect it. Rather than replacing systems, Omni coordinates them — turning fragmented, multi-step, cross-system processes into automated, auditable workflows that reflect how a firm actually operates.
Harmoko said the Omni system is self-learning, and can adapt to each firm’s specific workflow. and style, while also offering guidance to optimize productivity. It works across virtually all accounting platforms, including Thomson Reuters, CCH, NetSuite, Bill, and Intuit, as well as across most payroll and firm management systems.
The platform is powered by Artifact’s core AI system, Arti, which learns firm-specific accounting intelligence over time, including reconciliation logic, review patterns, and exception handling. Omni enables firms to apply that intelligence across their tool stack, enabling firms to scale without increasing manual coordination.
How It Works
Omni introduces two core capabilities designed to close the gap between accounting expertise and software configuration:
- Text-to-Workflow Builder: Users can describe workflows in natural language, and Omni automatically builds and executes them — including integrations in real-time to any internal or external tool a firm uses.
- Reusable Workflow Templates: Firms can convert workflows into standardized and easily reconfigurable templates which can be deployed across clients, industries, and departments without starting from scratch.
Each workflow includes a fully auditable trail, capturing every action, decision, and exception — ensuring transparency, compliance, and control. Each workflow feeds back into Artifact’s core AI models — learning firm preferences, client-specific patterns, and configuration shortcuts — resulting in each cycle requiring less setup than the last.
Omni isn’t for internal workflows alone: firms can build client-facing dashboards directly within the platform including branded portals that surface real-time workflow status, deliverables, and reporting. The same orchestration layer that runs the work produces the client experience.
Built for How Firms Actually Operate
Unlike traditional automation tools, Omni does not require firms to standardize on a single system or migrate from existing software. Accounting firms are inherently multi-system environments, driven by client needs. Omni is designed for that reality, enabling firms to orchestrate work across any combination of tools, without disruption. The result is a shift from manual coordination to system-driven execution.
Early results suggest strong traction within the Top 250 US firms and Top 100 across the UK; firms using Artifact report up to 7x ROI within the first year, alongside significant gains in efficiency and staff capacity. With Omni, Artifact is betting that the next generation of firms won’t be defined by what software they use, but rather if their systems operate as one.
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