Dext, a provider of bookkeeping automation, has announced a year of strong global growth, product innovation, and customer success – including the beta launch of AI AgentBeta.
These milestones cap a year of 170K gross clients added globally with more than 110 new feature releases, and record feature adoption across Dext’s global user base. Customer experience metrics also reached new highs with a 92 per cent Customer Satisfaction (CSat) score.
“Our performance this year shows that innovation and customer success go hand in hand,” says Sabby Gill, CEO of Dext. “We’ve continued to grow globally, deliver cutting-edge AI solutions, and help accountants and small businesses achieve greater efficiency at a time when resilience and insight matter more than ever.”
In 2025, Dext has accelerated its innovation roadmap, with over 110 new features delivered and a further 10 planned before the end of 2025. This includes Vault, its AI-powered document storage launched in April, which has already processed more than one million documents, providing faster, more secure document management for firms, their clients and small businesses.
In June, Dext also launched its new Extraction as a Service platform, enabling software providers and fintechs to embed Dext’s market-leading data extraction directly into their applications. The service is already processing millions of documents with 99 per cent accuracy.
One of the first adopters is Fyorin, a European treasury and financial operations SaaS platform serving multinational clients. Through a deep integration with Dext’s extraction technology, Fyorin is automating critical workflows – from AP processing, no-touch internal transaction controls, employee expense management receipt validations and lender data extraction – while strengthening internal data structuring and security. This live partnership, with additional features scheduled for roll-out in early 2026, highlights the significant market need for highly accurate data, which is crucial for enabling automated financial processes.
Building on this foundation, Dext is introducing the beta program for AI AgentBeta – an intelligent assistant designed to learn from users’ ways of working to provide guidance on how to automate and streamline daily and repetitive bookkeeping tasks. Throughout January, accounting firms, bookkeepers and businesses on the waitlist will be invited into the beta, building on the valuable insights provided by early partners throughout November and December. Their participation will help refine how these capabilities integrate into day-to-day workflows and deliver even greater efficiency.
In parallel, Dext continues to expand its platform with PaymentsBeta. Announced in July, it enables accountants, bookkeepers and businesses to pay suppliers and employees and get paid directly within Dext. This feature completes the accounts payable workflow from document upload to payment. The Canadian beta program will launch in Q1 2026, based on learnings from the successful UK beta, which has seen live transactions and multiple payment runs running smoothly.
Stephen Edginton, Chief Product and Technology Officer at Dext, says, “Our AI AgentBeta and PaymentsBeta capabilities mark another important step in our mission to automate bookkeeping end to end. Together, they make accounting more effortless by reducing friction and giving users time to focus on what matters most. Both are significant milestones for the team, and it’s exciting to see them already making a real impact in our customers’ hands.
“At Dext, we continue to set the standard for the practical, trusted use of AI in bookkeeping. Our focus is on building explainable, dependable workflows that connect the entire financial process. Everything we create is designed to simplify day-to-day accounting and support the success of the businesses who rely on us.”
Dext’s latest innovations are driving rapid adoption among accountants, bookkeepers and small businesses worldwide. Line Item Extraction usage among practitioners rose from 12.5 per cent to 28.3 per cent year-on-year, while client adoption increased by more than 200 per cent. Over 20 per cent of partner firms now use Data Health to ensure data accuracy, and more than 85 per cent of clients submit receipts via mobile, reinforcing Dext’s mobile-first leadership.
“Dext is already a core part of how our firm operates, giving us reliable automation and clean data across all our clients, reducing manual work and improving accuracy.” says Fern Gordon, CEO at The Profit Line. “We look forward to the upcoming launch of AI Agent, which will allow us to work faster and surface insights we can act on immediately. Payments would add another layer of efficiency by enabling us to manage approvals and payments directly within Dext. All of this ultimately helps us serve our clients better, anticipate issues sooner and deliver more proactive guidance.”
Dext’s growth and innovation come at a pivotal time for small and medium sized businesses. Despite rapid advances in digital tools, only a third of Canadian SMBs have fully automated their financial admin. Many still spend significant time on manual tasks – chasing receipts, reconciling transactions, and managing cashflow across multiple systems – which drains productivity and limits focus on growth. As demand for bookkeeping automation rises sharply, fintech leader Joanne Modungo was appointed to lead the expansion of Dext’s North American operations.
With Vault, and the new AI Agent and Payments beta programs, Dext is helping accountants and bookkeepers adopt automation in their firms. By reducing friction, improving accuracy, and streamlining workflows, Dext empowers SMBs and their advisors to focus on insight, strategy, and long-term success.
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Tags: Accounting, Automation, bookkeeping
