Exchange 2007 — A First Look

I’d like to share my experience with Exchange 2007. We recently upgraded — I should say migrated — from Exchange 2003 to Exchange 2007. The installation of the software went extremely well. The only bump in the road was with a reminder after installing the base operating system and attempting to install Exchange 2007 that it will only run on 64-bit versions of the base operating system. Did you hear that? If you’re going to install Exchange 2007, your hardware and base operating system have to be 64-bit. Most hardware these days is capable of running 64-bit versions of the operating system, and the software has been around for some time now. Of course, the trade-off is 64-bit screams compared to 32-bit. Remember 16-bit? I do, and this is a step up performance wise.

The Exchange 2007 installer has been built in a very intelligent manner. The program scans the host machine for the required components and not only notifies of the required component, but provides a link to the download location of the required component. I had several of these, and the installation of the required components was smooth and efficient especially with the links from the installer. After the installation was complete, I executed the new Exchange Management Console. This new management tool is built on iteration three of the Microsoft Management Console (see Figure A).

I was pleasantly surprised with all of the links on the ‘home’ page of the console. Two tabs are available — one labeled ‘Finalize Deployment’ and one labeled ‘End-to-End Scenario.’ The first tab included links to such tasks as entering the product key, running the best practices analyzer, adding SSL to the server, configuring Exchange ActiveSync for mobile users and configuring the newly added Unified Messaging functions. The second tab included such tasks as configuring monitoring, best practices for disaster recovery, autodiscover services for Outlook 2007 and Outlook Anywhere (this is the new label for what used to be called RPC over HTTP).

Outlook Anywhere allows end users to connect to the Exchange server using the full Outlook software without having to first establish a VPN connection. It is clear that the designers of the new version took great pains to make the installation and configuration of an otherwise complex product as easy as possible. I’m perhaps a little more technical than the rest, but I believe they accomplished their objective — simplifying these previously difficult tasks for the non-technical user. Clicking on any of these links brings up a step-by-step set of instructions with more links to additional information or management tools (see Figure B).

Invest in Exchange Server Internally vs. Outsourcing to a Third Party

There’s an ongoing debate among practitioners as to whether it makes more sense to invest in Exchange server internally with all of its maintenance requirements or outsourcing this to a third party. The latter approach is referred to as Hosted Exchange, and a number of providers offer this service. Ultimately, the cost is a matter of upfront costs for hardware and software as well as maintenance costs vs. a monthly fee to the outsource provider. At some point, the monthly fee (usually $12 to $25) per mailbox times the number of mailboxes (people) in the firm will equal the cost of hardware, software and maintenance for the non-hosted option. Generally, the smaller the firm, the more sense Hosted Exchange makes financially.