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Firm Management

2016 Review of Xero Practice Manger

Cloud-based, Xero Practice Manager offers easy integration with Xero’s complete line of accounting and related products, but also integrates with over 450 business apps to increase program functionality tremendously.


From the 2016 Reviews of Practice Management Systems.

Best Fit: The program is a natural fit for firms with clients using Xero, providing strong integration options and practice resources with the convenience of a cloud-based system.


  • Users can easily scale the system to meet the needs of most firm sizes
  • Anywhere/anytime convenience of a cloud-based systsem
  • Integration with more than 450 third party programs
  • App adds more convenience for mobile professionals

Potential Limitations

  • Comprehensive capabilities and deep integrations may require training

Xero Practice Manager, from Xero Online Accounting, is designed to be used by accounting firms in conjunction with their client’s use of Xero Online Accounting. Seamless integration between the two products allows firms to manage clients, workflow, and track WIP all from one central dashboard. 

Basic Product Functions/Features: 4.5 Stars

Xero Practice Manager uses an intuitive dashboard that is the starting point for managing all client information. Options such as Dashboard, Clients, Jobs, Business, and Reports quickly take the user directly to the desired function. Tabs to the left of the screen allow users to quickly enter time, enter a cost, or enter a new job. From this menu, users can also access My Jobs, which will quickly list all current jobs that have been entered into the system.

Time Management Capabilities: 4.5 Stars

Entering timesheet information is easy, with users able to choose the appropriate date, specific job and/or task that the time should be applied to, the actual time, and any notes for future reference. A weekly summary at the bottom of the time sheet interface also displays a weekly summary of all time entered for that specific time period. Users can also opt to enter time using a weekly timesheet, again by selecting the job or task. For those wishing to enter flat rate costs, the Enter a Cost option provides users with the option to select a job, quantity, unit cost, supplier, whether the cost is billable, and any notes. Time can be recorded to both a job and an employee, and pre-determined time increments can be set up in the system for easy rounding of hours. Managers can easily review all active jobs, and any over-budget jobs are automatically highlighted.

Invoicing Functions: 4.25 Stars

The Xero Practice Dashboard offers users a variety of methods that can be used for billing. When setting up invoicing options, firms can choose from Task Billable Rate, which bases the charge on a particular task, no matter who is completing the task. The other is Staff Billable Rate, which bases the charges on the hourly rate of the employee that completed the task. Users can also set up custom billing rates, with those rates set up across three options; Staff-Specific, Client-Specific, and Job-Specific. Recurring monthly billing can also be handled in Xero, as can monthly fixed fee billing. Invoicing a client is simple, with data easily shared between Xero Practice Manager and Xero Accounting.

Xero Practice Manager comes with a good selection of reports, including Invoice Analysis Reports, Performance Reports, Time Reports, and Work in Progress Reports. The Report Builder allows users to create and publish custom reports, including the ability to create custom data exports, build a custom report, or publish a report that can be shared with staff.

Management Features: 4.25 Stars

Performance reports offer management and partners the ability to quickly review vital firm performance data such as the Monthly Job Profit Report and the Staff Write up Report. Other management tools available include a KPI Dashboard, that looks at firm performance based on key metrics, and the Productivity Dashboard, the provides managers with an overview of staff performance measured against capacity and productivity. All reports can be saved as a PDF, printed, emailed directly to a client, or exported to Excel or in a CSV file format.

Integration & Data Management: 4.75 Stars

Cloud-based, Xero Practice Manager offers easy integration with Xero’s complete line of accounting and related products, but also integrates with over 450 business apps to increase program functionality tremendously. A mobile app that is compatible with both iOS and Android devices provides remote users with easy access to time entry as well as accessibility to included management tools.

Help/Support/Training: 4.5 Stars

Xero Practice Management offers solid help functionality, with users able to quickly access the comprehensive user guide from any location in the product. Users can also directly access support from the product as well. For additional help, users have access to workpapers, videos and various training options.

Summary and Pricing

Xero Practice Manager is free for members of the Xero Partner Program, which also includes product discount. Pricing for others is based on the number of users starting at $99 per month. The product also offers free migration for firms interested in converting from QuickBooks to Xero.

2016 Overall Rating: 4.5 Stars



See inside April 2016

2016 Review of TaxWorkFlow Practice Management

TaxWorkFlow is designed for a Windows platform, and offers firms of all sizes comprehensive work flow management, document management, and time management capabilities, as well as a client portal that facilitates communication between firm and client.


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