2nd Story Software – TaxACT

Use/Workflow & Productivity Tools – 3.5 Stars
TaxACT Preparer’s Edition’s ease of use is a great productivity tool in itself, but unfortunately each of the modules works independently from the others. While this allows for multiple client types to be open at the same time, it requires redundant data entry since even preparer information entered into one system is not shared with the others. The state systems, on the other hand, do integrate directly with the federal versions to share needed data and automatically complete forms. The program includes a limited but helpful diagnostics system called Alerts, which identifies incomplete or inconsistent information, other potential problems, and even identifies opportunities for increased tax savings. Alerts is a step in the review process, but is available at any time from the icon menu. Also in the 1040 review process, the system includes a national average comparison feature that enables side-by-side comparison of deductions, credits and other items based on the client’s AGI.

TaxACT offers the ability to post notes to virtually any form line or data field, and computed or transferred data is linked to its source, allowing drill-down access to supporting forms and schedules.
The interview mode, called Q&A, provides extremely simplified guidance for preparers, with laymen’s English questions for data entry, such as, “Did you receive money from a retirement plan or move funds from one plan to another?”

The program is very much the same as the consumer-level model, with the exception of the client selection list and various practice management functions. This probably explains the use of first-person references such as the one above while working with returns in any of the modules. For example, it refers to “your tax return” and asks if “you have income or expenses from a business you own.” While this may be a point of semantics, I suppose it could act as a script for temps or newbies performing face-to-face tax engagements. The built-in E-filing system is only available on the 1040 module, which allows batch filing and helps manage e-file status, providing acknowledgements, reject codes and other data. The program also supports bank products.

Included with the professional versions of the software are customizable client instruction letters and invoicing, as well as reporting functions for billing, client lists, a practice summary and additional options. This year’s 1040 program includes revamped printable Client Organizers, but unfortunately does not offer web-based organizers from which data could be imported. TaxACT also includes a very basic asset depreciation function.

Integration/Import & Export – 2 Stars
Within each of the TaxACT modules, data flows as necessary to associated forms, and calculations are made automatically and flow to associated states. However, the three modules do not share data between themselves, so K-1 data cannot be automatically routed to partners’ returns. Nor does the system support data sharing between parent/child returns. The program does not integrate with outside accounting or asset management applications with the exception of GainsKeeper Pro, nor does the system offer an integrated research function.

Support/Training & Help System – 3.5 Stars
TaxACT is a very simple program that should not require formalized training to become proficient, which is good because the company doesn’t offer such options. A tutorial is included with the program, however, and 2nd Story Software offers a variety of online help subjects, guides and FAQs regarding the program. The company’s support staff is available via phone or e-mail. The software and system updates are available online.

Product Evolution & Vendor Vision – 3.5 Stars
It seems that TaxACT continues to primarily focus on the consumer DIY market, which may not endear it to professionals who are after volume low-end returns. But the developer has been adding more features to the professional-focused versions and has already made it about as easy to use as possible. Although lacking formal training programs, the company offers good support and has embraced the web for support features and as its preferred method of delivery (if you want a CD, it costs an extra $19 for shipping and handling). The system should continue to grow more robust, but its current lack of support for 1120C corporations and other entities limits the reach it can have in the professional market, aside from small or narrowly focused practices that primarily prepare 1040s.

Relative Value – 4.5 Stars
TaxACT’s pricing depends on the use of the firm, since e-filing is not included in the sticker price. Unlimited state and federal filing, in addition to the original cost of the three modules would cost about $768, which makes it the lowest cost program in this review. The system is
best suited to 1040 preparation and can support limited multi-state filings, but does not offer cross module data transfer for K-1s and related returns. The program has an exceptional interface that provides extremely simple navigation, making it ideal for seasonal firms or in retail
outlets with lesser-skilled
preparers.

2005 Overall Rating – 3.5 Stars