Balancing Act

A Productivity in Practice Feature


For many modern professionals, finding something you love to do for a living that also allows you time to spend with the ones you love and on other things you do is hard to come by. I’m sorry to say that the days of Ward Cleaver coming home right at 5:00 p.m. and having plenty of quality time to spend with Wally and the Beaver are long gone for most of us. For accounting professionals, finding this combination of work and life can be even more challenging, but for those tax and accounting pros who venture out to start their own practice … well, it can be nearly impossible.

With increased demand for productivity placed upon fewer professionals and with technology making it increasingly more likely that people take their work with them when they leave the office — not to mention the extra long hours at the office during tax season — many practicing public accountants are finding it harder to truly be away from the office, both physically and technologically.

But for one accountant, the continued evolution of technology within his professional life is finally starting to give dividends that include more time to spend with his family, while still growing his business. “The technologies we’ve been using the past few years have made it so that my staff and I spend less time at the office, even while our billings have gone up,” said Kevin McGillivray, CPA. Kevin is the owner of The K.E.M. Group in Danvers, Massachusetts (www.kemcpa.com), which includes K.E.McGillivray & Company Certified Public Accountants (a firm that provides traditional business and individual accounting and tax services) and K.E.M. Strategic Advisors (offering financial, investment, estate and retirement planning, as well as brokerage and insurance services). The company has four full-time staff and adds three seasonal staff members during tax season.

Firm Name: The K.E.M. Group
Location: Danvers, Mass.
Productivity Score: 364

In addition to his CPA credentials, Kevin holds Series 6, 7 and 24 licenses, as well as licenses for selling various insurance products. He also holds inactive CVA and CFS credentials. His financial services are offered through his affiliation with Consulting Services Support Corporation, which has enabled him and his clients to consistently beat market averages since they began offering the services more than three years ago.

With the help of a business consultant, Kevin has made changes to both his technological infrastructure and his general business strategy. The primary technological changes his firm has implemented include a shift toward a paperless workflow and utilizing a total suite of accounting products that seamlessly integrates all of the components of the practice, which he says has reduced data-entry time significantly. Since going paperless at the beginning of the 2006 tax season, the company’s revenues have grown nearly 20 percent, while total firm hours have dropped about 6 percent. Another impressive stat is that he claims to have been in the office only about 60 hours per week at the height of tax season. That’s not too bad for a practice that sees almost 50 percent of its revenue from individual and business returns.

Kevin has also made efforts to shed his “D” clients (trimming more than 30 over two years), and has refocused new business efforts. “Tax and most bookkeeping work are becoming more and more low-yield commodities,” he said. “We knew that in order to continue to grow, we needed to move away from traditional tax and bookkeeping and toward more profitable client services such as financial statement preparation for individuals and businesses, and financial advisory and personal asset management activities.” These areas of his practice combined have quickly grown to nearly 30 percent of billings.

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