The world of the accountant is changing. Business owners not only count on their accountant to deliver tax and compliance services, but they now value accountants as their trusted source of business advice.
The rampant rise of technology is redefining how accountants and clients work together. For many years, accountants have been told that change is needed for their firms to survive and prosper in a modern, automated world. However, many firms are still left with the question of what exactly should that change look like.
This guide helps to answer this question by examining from the client’s perspective what direction you should take your firm if you want to meet and exceed client expectations.
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