Call 800-360-3282 and ask to speak to a Certified Laser Printer Repair Specialist. He will be able to help you diagnose what is wrong with your printer and give you an estimate on how much it should cost you to repair. Why pay $35.00 to call the manufacture when Five Point Data won't charge you at all. If it's just parts you need, he will be able to give you quote.
Five Point Data Systems does on-site repair that is within PA, NJ, DE, Southern NY, Northern MD, and VA. You can also ship your printer to us for Depot repair.