2012 Review of SurePayroll

Multiple reports are available within the service. These reports can be filtered through date and a few other options, but most reports are fixed. No custom reporting capabilities are currently available. All payroll reports can be exported to PDF, Excel or rich text file formats.

Printer friendly reports are also available, which removes the SurePayroll logo, navigation and filtering options from printing. A reminder function is also included with the service, although it is fairly simple in functionality. Email reminders can be sent up to two days prior to each payroll run. Reminders can also be set for employee birthdates and employment anniversaries.

INTEGRATION/IMPORT & EXPORT: 4.5 Stars

SurePayroll offers integration with QuickBooks, Peachtree, AccountEdge and Intacct. This integration provides direct data entry into the accounting general ledger and helps reduce additional data entry. Integration is also available for many popular time keeping programs.

SurePayroll also offers outsourced retirement plan, benefit administration and workers’ compensation services. All above integration and outsourced features and offerings are available for additional fees.

HELP & SUPPORT: 5 Stars

SurePayroll offers a variety of help and support features. A categorized and searchable online help database is accessible from every screen. Also available through each screen is a live chat feature allowing for instant help from support staff. US-based phone support is available and, as previously mentioned, users contacting SurePayroll will need to have access to the unique ID number that appears upon login. Without this number, the SurePayroll support team will be unable to assist users. All support options are included with the service.

CLIENT SELF-SERVICE FEATURES: 4.5 Stars

Included with each SurePayroll license is an employee portal. Employee access to the portal is fully controlled by management. Upon the first payroll run, each employee granted access will receive an email detailing login instructions. This portal allows employees to view, save and print current and past paystubs, access detailed pay history and access annual W-2s.

Currently no functions exist for time keeping or submitting documents electronically to employers. Access to the employee portal can also be gained through a mobile app for iPhone, iPod and iPad users.

SUMMARY & PRICING

SurePayroll is a good fit for businesses that have basic payroll needs and desire a more paperless solution. SurePayroll is also a good fit for accounting professionals looking for a resale opportunity. Billing for accounting professionals can be sent directly to the accounting professional or to the client with a built in markup.

Pricing for services is based upon the number of payroll runs and employees and includes all payroll processing, direct deposits and associated reporting requirements. A bi-weekly or semi-monthly payroll starts at a base fee of $30.95 plus $1.85 for each employee. These costs will be incurred for each payroll run. Annual W-2 processing costs are currently $40 per company plus $4.25 per employee.

2012 Overall Rating: 4.5 Stars