2012 Review of SurePayroll
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SurePayroll, a Paychex Company
877-954-7873
www.surepayroll.com
From the October 2012 review of professional payroll systems.
Best Firm Fit
Accounting professionals looking for a payroll service resell opportunity for their clients and to centrally manage multiple client payrolls
Strengths
- Strong Internet and mobile apps to process payroll virtually anywhere
- Patent-Pending One-Click Payroll to process payroll with one mouse click
- Large number of third-party add-ons available
- Strong third-party accounting and timekeeping integration points
Potential Limitations
- Limited reporting capabilities
- Maximum employee count is only 100 for each company file
SurePayroll is a web-based payroll solution providing convenient and accurate payroll services. SurePayroll is offered as a standalone product for clients or as an accounting professional resale opportunity. The payroll service navigation is intuitive and data entry is simple. SurePayroll was purchased by Paychex in early 2011 and will continue normal operations as a wholly owned subsidiary.
BASIC SYSTEM FUNCTIONS: 4.75 Stars
SurePayroll is an outsourced web-based service. Users can access the service through any modern Internet browser. SurePayroll currently employs several security features including the current Internet security encryption standard of 256 bit.
One unique security feature is the use of a unique ID number displayed upon signing in. This number is used as authentication to discuss any details about the client. This helps prevent unauthorized users from contacting SurePayroll and gaining unauthorized access to client files.
Introduced in 2010 was the ability to access and process payroll information through a mobile app available exclusively for iPhone, iPod and iPad users. Whether accessed via web browser or mobile phone, users sign in to the service with the typical username and password combination.
SurePayroll offers access for an unlimited number of users. Accounting professionals may associate multiple client files to one login, making it easy to switch between companies. Access restrictions can be placed on each company file based on what the accounting professional’s role will be, such as compliance only or full payroll services on behalf of the client.
Once accessed, SurePayroll is easy to navigate. The top of the screen is grouped into logical categories, such as reports, employees and company.
The payroll process is quick and easy to use. To process payroll, simply enter or import the hours worked for each employee and preview the results. Once the payroll has been previewed and approved, SurePayroll assumes the remainder of necessary processes.
Support is provided for all federal, state and many popular local taxing jurisdictions. Unlimited client files may be setup, but the maximum number of employees allowed under each client file is 100. Direct deposit is included and supports up to three different bank and investment accounts. Prepaid debit cards and traditional checks are available for those without direct deposit capabilities.
SurePayroll offers basic human resource functions, such as employee demographics and employment anniversaries. Several best practice guides are also included with the service including guidelines for conducting interviews, hiring and termination of employees and sample employee handbooks.
SurePayroll has teamed up with many outsourced vendors to provide background checks, behavioral assessments and skills testing. Each of these outsourced services is available for an additional fee.
REPORTING & MONITORING: 4.5 Stars
SurePayroll is an outsourced payroll service and processes all payrolls, payments and reports on behalf of clients. All quarterly reports are archived online and, for now, no time limit has been placed on how long these will be available. Quarterly reports are stored in PDF format and can be viewed, saved or printed at any time.
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