2012 Review of Celerant Command Retail – Version 6.4

Celerant Technology Corp. — Celerant Command Retail – Version 6.4
718-605-7733
www.celerant.com

From the Aug. 2012 Review of Point-of-Sale Systems.

Best Fit: Small, large, or somewhere in between, retailers will surely appreciate Command Center’s long list of product features, all designed to make running a retail establishment a lot easier. That long list of features makes Command Retail particularly well-suited for larger retailers, or those with multiple locations that desire efficiency as well as ease of use.

Strengths

• Front & back office management
• Integrated e-commerce capability
• Comprehensive customer tracking and data mining capability
• Excellent for all types of retailers including high-transactions processing retail businesses
• Solid management reporting and analysis

Potential Limitations

• Learning curve could be steep for new users
• Pricing and long list of features probably not suitable for smaller retail businesses

Celerant Command Retail from Celerant Technology Corporation is fully integrated Point of Sale/Retail Management software. Command Retail provides retailers with a complete POS solution and is suitable for retailers of all sizes and types. Modules includes with Command Retail include inventory management, e-commerce functionality, and warehouse management.

BASIC SYSTEM FUNCTIONS: 5 Stars

Command Retail’s main user interface contains a list of all menu options which are listed to the left of the interface screen. Clicking on one of the tabs will display all of the functions found within that tab. Options at the top of the screen allow users to exit the system as well as choose the interface view that they wish to utilize.

The POS option includes a variety of menu options including the new POS interface screen that allows cashiers to enter customer information, scan an item, or utilize touch screen technology for quicker entry. To the right of the screen are a variety of tabs that offer quick access to frequently used functions such as transaction type, transaction function, activities, returns, line items, and change price functions. Cashiers can also look up inventory items or edit the original transactions.

All screen displays, buttons, and tabs are user-defined for each particular business type. A running total of all items scanned or entered is at the bottom of the screen, and completing the sale will take users to a payment screen, where a multitude of tender types are accepted. Data entry screens are easily navigated throughout the POS function as well as the rest of Command Retail.

Command Retail can be utilized on a wide variety of operating systems which include Windows, Linux, UNIX, and Mac. Along with the powerful POS module, Command Retail also offers Sales Back Office, Warehouse, Inventory, GL, AR, AP, Data mining, CRM, and Purchase Orders, along with many others. Each employee utilizing Command Retail is given a password to login into the system. All system users are assigned a specific level of access. Each user is assigned specific rights within the system, so they will only be able to access specified screens. All suspicious activity can be easily tracked including refund and void theft and fraudulent credit card activity. In addition, system security can track suspicious activity such as employee discount overuse, or any other suspicious activity. All employee time is easily tracked, as is all drawer activity, such as opens, for each employee.

Analysis dashboards provide user-defined analysis of data that is deemed important, and all buttons, tabs, and other headings throughout Command Retail are fully customizable. Lookup fields are found throughout the product, and the enhanced search functionality allows users to simply enter a brief description of a product or item and the system will locate it. Command Retail is designed around the needs of multi-location retailers, so access is available from an online database anytime, day or night, eliminating the need for data transfers or data importing.