Integration/Import/Export - 4.25 Stars
Completed returns can be printed or saved to PDF, even if they were electronically filed, and are saved on the eFileSalesTax.com website for future retrieval at any time. The system offers import of sales and tax data from QuickBooks, and export into formats that can be used by trial balance and tax compliance systems. Gross summary reports and client lists are available. eFileSalesTax.com includes a email and phone text alerts tool that can be used to remind users of filing deadlines and other issues.
Help/Support - 4.5 Stars
The web-based program is easy to use and offers linked access to system help and official instructions from each data entry line, plus an FAQ and links to resources and support are available at the top of the screen. Within the California version, all of this information and form instructions are also available in Spanish. Live and web-based support are included with system pricing, including the pay-per-use model.
Executive Summary & Pricing
eFileSalesTax.com has offered online sales and use tax preparation and e-filing since 2001, and continues to expand the states and features available. The program is simple enough for small business users with only a few locations or jurisdictional issues, but with data import and export options and comprehensive forms support, is also capable of handling the compliance needs of enterprise-level entities. The CA and IL versions each cost $229 per year for unlimited filings for any number of businesses. The pay-per-use version of these two states is $7.95 per filing. The FL version costs $39 per year for a single business, $129 for consolidated filers, and multi-company version starts at $129 per year. Other plans, as well as pricing for the CO version is available upon request from the vendor.
2012 Overall Rating: 4.5 Stars