User permissions can be modified to restrict specific users’ access to clients and functions of the program. Within the user management page, a login history can also be viewed. Users can “subscribe” to a project and receive e-mail notifications when certain events occur related to that project (e.g. when time is entered, the status is updated, file attachments are uploaded, etc.).
The report dashboard contains links to a number of preconfigured reports, including WIP summaries grouped by client and project, user time and billable amounts, client histories, and calendar-based user efficiency and productivity reports.
Integration & Data Management (4 Stars)
Reports can be printed to PDF or exported to Excel format. The QuickBooks Connect tool transfers finalized invoice totals (the total of labor, expenses, payments and adjustments) to both the desktop and online versions of QuickBooks. Bill4Time’s scheduling feature sends appointments to Microsoft Outlook, Google Calendar and iCal. Currently, the QuickBooks and scheduling integrations are only one-way, but the company plans to add two-way synchronization in the future. All program integrations are included with no additional fees.
With help from technical support, subscribed users can import data into Bill4Time from CSV or Excel files.
All data is stored in a SAS70 Type II certified data center, and data is transmitted using 128-bit SSL encryption. System administrators can locally backup all data as often as desired by downloading a zip file.
Help/Support (5 Stars)
E-mail and phone support is included in the product subscription, and since the software is web-based, upgrades are automatic. Free weekly webinars are offered and cover the basics for new users and more advanced features for current customers. User guides are available for download from the website. The support site also contains a knowledgebase for frequently asked questions (FAQs) and discussions about the product. Bill4Time can be found on Twitter, Facebook and YouTube, where many helpful tutorial videos are shared. Bill4Time’s website includes a blog for announcing new features and providing time management tips.
Summary & Pricing
Bill4Time is an excellent choice for small to mid-sized accounting firms that want to do their time and billing completely with a web-based program, especially those that will take advantage of the mobile application and PayPal integration. Bill4Time has a free version for one user with up to three clients and five projects. The Lite version goes up to 20 clients and 30 projects at $19.99 per month and $9.99 for additional users. The Pro plan, at $39.99 per month and $19.99 for additional users, allows for unlimited clients and projects. Volume discounts are available for large companies.
2011 Overall Rating: 4.5 Stars
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