Softrak launched Adagio in 1999, marketing it as a full suite of accounting modules for small to mid-sized businesses. Originally designed as a software product to aid migration from DOS-based products, Adagio continues to add new updates that now include excellent reporting capabilities.
BASIC SYSTEM FUNCTIONS:
Installation of Adagio was very slow and time consuming. Each module contains its own password, serial number and unlock code, and each has to be installed separately. The program installs with a series of related modules, so data entry in the GL module would be separate from the data entry completed in the AR module. All modules function separately and contain a shortcut to the main system modules, but the data for each module remains solely in the respective module. Any add-on modules, such as Job Cost, will remain separate from the core product and offer the ability to have its batches imported into the GL, but they never truly integrate.
One benefit with this structure is that users will be able to keep multiple modules open simultaneously, with the ability to click back and forth between. Data-entry screens are easily navigated, with drop-down menus at the top, offering access to general system functions and features found within. Although there are currently no industry-specific templates found within the program, it does offer integration with numerous third-party products that provide industry-specific functionality such as Payroll, Warehouse Management, Point of Sale and eCommerce.
CORE ACCOUNTING CAPABILITIES:
Adagio’s core modules require users to set up source codes that provide information on where each transaction originated. This process must be completed in all modules. Budgeted data can be entered into the GL and tracked for every ledger account. Users can also post transactions to a previous year. All invoices, debit memos, credits and adjustments are entered in AP. Batches can be reviewed prior to posting, and recurring batches can be set up in both AR and AP. Invoices and statements can be customized and printed for any accounting period. The ‘ready to post’ feature displays the batches that need to be posted.
Sales tax information can be set up using both tax groups and tax jurisdictions, and will need to be completed in each module. Adagio offers an excellent audit trail that allows management to print a variety of reports that provide system transaction detail, as well as activity in all sub-ledgers.
While discussed in more detail later in the review, inventory levels can be tracked across different warehouses. Currency codes must be set up prior to choosing the multi-currency option when entering or editing the chart of accounts. It will be added under Currency Details and allow users to select the source currency they wish to employ. A default currency option can also be utilized.
Sales information is easily handled in Adagio, with the ability to display order status as well as price level, price list, terms and tax status. Inventory status can be monitored, and the bill to/ship to screen is split for convenience. Optional fields allow for service plans, quotes and serial numbers. No point-of-sale functionality is available in the core product, although an add-on is available. Shipping vendor information can be entered, but the program only interfaces with shipping companies through the purchase of a third-party add-on.
The customer management feature contains an area for general information, such as payment information and credit limits, and account statistics that display vital information such as largest invoice, average days to pay and last payment made. The transactions option lists all sales information (with a notes area) along with the ability to print statements and invoices. Vendor information can be tracked, as well, with the ability to easily manage early payment discounts. Fields can be customized for additional tracking.
The Adagio Inventory module is excellent, featuring multi-level pricing discount capability and user-defined part numbers that can utilize up to 16 characters. Users can also track multi-warehouse inventory levels, add items on the fly, and initiate and track stock transfers. Excellent inventory management reports are also available.
Adagio offers electronic funds transfer (EFT) capabilities. For those using field offices, batches could be exported to a .csv file and then imported by the home office. All invoices and statements can be emailed to recipients, and customers can be set up with email capability, making it easy to email all correspondence, forms, invoices and statements.
Adagio GridView provides the ability to display real-time customized views of specific data on the user’s desktop by selecting the module and choosing the table and fields. The product provides an excellent menu of reports and reporting options available in all modules with various filtering options. Report Grids are fully customizable with the ability to pick the desired criteria. The Financial Reporter allows creation of custom financial reports utilizing a spreadsheet-type interface that simplifies report setup. Report totals contain drill-down capability, and all reports can be exported to Excel, CSV, Crystal Reports, Word, and a host of other formats.
User groups must be set up prior to setting up individual user system accessibility. Once user groups have been set up, each new system user can be added. Each is assigned both a group and then individual rights. This action must be completed for each module to which the user/employee will have access.
Users will save time by using import templates and by implementing automatic importing of specific templates by marking the template as such and noting the information in the corresponding company profile. The export batch function mentioned below allows remote sites the ability to export batches to the home office. Accounts, batches, transactions and prior-year data can all be imported or exported. Utilizing the export batch function, all batches can be exported to the user’s accountant, who could then, in turn, import them into Adagio.
The vendor offers a wide variety of module add-ons that will integrate with the core GL, although they are in actuality sub-ledgers that contain information that can be imported into the Adagio GL. A variety of third-party add-on modules will integrate with the product, as well.
Each module in Adagio offers a solid Help function that allows for topic search, as well. All available system updates, both current and past, can be downloaded directly from Adagio’s website at no cost for support plan users. The Adagio website provides a support forum, which includes general inquiries and technical support. Also available is a page of technical tips, as well as access to service packs, release notes and all module manuals.
A 15-month Upgrades/Maintenance plan is included in the cost of Adagio, with renewal costs running $250 per module. The price is higher if support is added. Support is U.S- based for U.S. customers and Canadian-based for Canadian users.
Adagio pricing varies, depending on the number of modules purchased. Most modules can be licensed for $1,500 each, which includes the Adagio upgrade/maintenance plan. Discounts are available for the purchase of multiple modules. Adagio estimates the typical software implementation cost between $2,000 and $15,000, depending on user needs and preferences. Program licenses for GL, AP, AR and Payroll are $4,745. Upgrades and enhancements are $1,045 per year. Implementation assistance could add between $1,000 and $6,000 to that price, depending on the complexity of the payroll and financial reporting requirements. Although Adagio has marketed itself to the small business industry, I truly think it’s better suited for larger organizations with multiple field offices or locations that can better utilize its structure.
2010 OVERALL RATING: