The system provides traditional built-in Help functions, as well as numerous online support options. New users can view an online product demonstration, as well as take part in a community forum. Online training is available using the How2 Viewer, an online repository of web-based training for the key processes and tasks associated with CenterPoint Payroll, which is available to customers with a current support contract at no additional charge. Users can also take self-paced or classroom training through Red Wing Software University for an additional fee. Live U.S.-based telephone technical support is included in pricing. 4
CLIENT SELF-SERVICE FEATURES
In July 2010, CenterPoint Payroll released its Publish Pay Advice Tool, which is a module that allows companies to publish employee direct deposit advices to a secure web portal for anywhere, anytime access to paystubs. This optional module eliminates the need to print and mail a paper advice for each employee every pay period. However, because this review section primarily addresses SaaS-based products and the extensive feature sets available in web-based products in this area, no rating was assigned in to this review section for CenterPoint. N/A
SUMMARY & PRICING
The CenterPoint system is a best fit for practices managing payroll for small to mid-sized entities. The system can handle an unlimited number of employees and clients so it is ideal for any firm that wants to expand this part of their practice. A single-user license for unlimited employer businesses is priced at $795, and a single user license of the optional Direct Deposit and E-Filing module for an unlimited number of employers is priced at $395.
2010 Overall Rating 4