After initial implementation, both the sales tax engine and the forms preparation system are fairly simple to use and offer intuitive interfaces that give good guidance and provide traditional Help utilities, instructions and other information. Online resources are mostly focused on account management, but also include a knowledgebase, program updates and documentation. Live support is included in pricing and includes phone, web chat and remote access options. 4.5
Summary & Pricing
The CorpSystem Sales Tax Office and Sales Tax Returns programs are designed primarily for mid-sized to larger entities with high transaction volumes across scores of jurisdictions, resulting in significant staff resources tied to sales tax compliance. The programs, when used together, offer an intelligent solution to streamlining these functions, thereby saving time and avoiding non-compliance issues. Pricing for Sales Tax Office is based on the revenue size of the company with the base system price starting at $15,000. Pricing for the Sales Tax Returns system is based on the number of jurisdictions for which returns are prepared, with up to 150 annual returns costing about $3,500. In July, CCH extended its offerings to include CorpSystem Sales Tax Compliance Service, a comprehensive returns preparation, filing and remittance outsource service. While not part of this review, the Sales Tax Compliance Service utilizes Sales Tax Returns Online to prepare returns and generate electronic filings.
2010 Overall Rating 4.5